Chris Koch

article thumbnail

We need a chief marketing analytics officer

Chris Koch

We need to connect the analytical dots. We need to use analytics to quantify and manage how fast we move prospects through the buying process and to increase loyalty and trust after they’ve bought from us. I’d rather see a chief marketing analytics officer than a chief technologist. B2C companies have these “wonks” today.

Analytics 100
article thumbnail

Have you created a waking dream for your customers?

Chris Koch

For example, in the three categories I’ve looked at so far (there are six categories altogether), we have one company using analytics to predict customer buying patterns (and this ain’t diapers or laundry detergent, ladies and gents—we’re talking six-figure jumbles of complex products and services here). Awaken personal aspirations.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

3 ways to link marketing to revenue without metrics

Chris Koch

Hope to meet you live, in-person soon! We need to create talking points for salespeople to use when communicating to customers and prospects, and we need to find ways to integrate salespeople into the content development and dissemination processes from the start. How do you link content to revenue? Please give me your thoughts.

article thumbnail

15 things marketers should stop doing and thinking in 2011

Chris Koch

Analytics can wait. You need people who know how to create analytical processes and algorithms and all that stuff. Creating a temporary virtual community in the run up to an event to inform and liven up in-person meetings at the event. Optimize your content for phones. General Marketing. But it ain’t thought leadership.

Planning 100