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Driving Success Through Metrics

SmartBug Media

To sustain a customer success strategy, companies must measure self-reported customer data against customer acquisition, upsell, and churn rates to determine where and when to allocate resources. Retention rate : Measure the percentage of customers retained over a specified period. How effective are your upsell strategies?

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Are You Targeting The Right People on Your Social Media?

Navigate the Channel

They provide users with a simple, personalized, and do-it-yourself promotion portal, equipped with advanced tools and analytics. ” These virtual platforms offer you a chance to grab and hold the attention of your audience, ultimately converting it into measurable sales.

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The Complete Guide to Channel Sales

Salesforce Marketing Cloud

Channel sales types Benefits of a channel sales model Drawbacks of a channel sales model — and how to counteract them How to develop and execute a channel sales strategy Empower your partners and grow From personalized portals to AI-powered lead routing, see how Partner Relationship Management can help you.

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32 social media training resources and courses every marketer needs

Sprout Social

Sprout Learning Portal (accessible to Sprout customers): Sprout Social Master Class: Listening and Analytics. This course walks you through setting and measuring program goals, understanding where influencers fit into your marketing plan and more. Google Analytics Academy. And 5 questions you can answer with it).

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What is sales enablement and how do these platforms help bridge the marketing-sales divide?

Martech

Functionality typically found in sales enablement platforms may include content enablement, automation and workflow tools, training functionality and analytics tools that provide insights to inform future strategies. However, certain marketing technologies called sales enablement platforms can help marketers to do just that.

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How Modular Design Saves Time for Service Agents – and Customers

Salesforce Marketing Cloud

So, when a security tech company had an issue with its member portal being difficult to navigate, it was an opportunity to rethink the design. Working with Kander Consult , the company recreated its portal to have a modular design. Instead of updating the existing system, they created a new portal using Lightning Web Components.

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Content Marketing KPIs for Your Content Strategy

ClearVoice

Additionally, we’ll explore the tools you need to measure them and how to define the KPIs that are important for your content strategy. KPIs are metrics that businesses use to measure their performance and progress toward specific goals. For instance, you could create a KPI that measures the leads created by a gated e-book.