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The 10 Best Customer Service and Customer Engagement Platforms

Webbiquity

Google Review Count: 344. Google Review Count: 168. Google Review Count: 145. Google Review Count: 141. Google Review Count: 114. Google Review Count: 210. The ten tools here enable vendors to extend their support offerings to social media, online knowledge bases, and web chat. 1) HelpScout.

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Blogging Benchmaks: In Search of the Missing Metrics

B2B Marketing Savvy

There’s also recent discussion about a decline overall in RSS feed importance, as well as some inconsistencies in Google Feedburner reporting. WordPress free blog sites handle most of this; if the blog has a unique domain that you own, many analytic packages can be installed to further dive deep. pages viewed, time on the site, etc.

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Top 47 B2B Marketing Posts - Hot Topics Ning and Facebook - July 2010

B2B Marketing Zone Posts

12 Ways to Leverage Your LinkedIn Profile for a B2B Company - Social Media B2B , July 29, 2010 LinkedIn is considered by many to be the professional social network, but since it is based around people and their individual profiles, many don’t realize the benefit their B2B company can get with a well-crafted, active personal profile.

Ning 40
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19 New Featured Sources on the B2B Marketing Zone

Webbiquity

SazBean ( Social Network Analytics Measurement Social Media ). Writing on the Web ( Ning Advertorial Business Blogging Online Marketing Linkedin Landing Page ). 9 Ways to Use LinkedIn for Smart Professionals , June 10, 2010. Why Use Twitter, Facebook & LinkedIn for Content Marketing? What was Linkedin Thinking?

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Best Random but Interesting B2B Marketing Posts, Articles and Resources of 2010

Webbiquity

While most are active to some degree on Twitter, Facebook, YouTube, LinkedIn and blogging, none exhibit a truly consistent, integrated social media presence. Many large companies haven’t either. This post compares the social media activities of IBM, Fujitsu, HP, CSC and Accenture.