Paul Gillin

article thumbnail

Five Facebook Tips for Small Businesses

Paul Gillin

Surveys, A/B tests, website analytics and marketing automation are essential tools for professional marketers, but you don’t have to be a statistician to understand whether or not your campaigns are working. Facebook’s built-in analytics give you a pretty good idea of what’s sparking conversation on your page.

article thumbnail

Live Blog: Lotusphere 2012 Opening Session

Paul Gillin

Improve forecasting effectiveness. It’s like Moneyball: analytics + baseball = new game.” We need deep analytics around everything in the organization. The user interface is a Facebook/Google+-like internal social network. Lotus is effectively replacing the inbox with the social network.

article thumbnail

How to Calculate Social Marketing ROI

Paul Gillin

It’s easy to cast aside analytical tasks when everyone is focused on generating revenue. Not only was the webcast promotion more cost-effective, but it carried a predictable cost of about $1,500 per webcast, compared to the variable cost of the discount. Web analytics today deliver unprecedented insight about online interactions.

ROI 50