Customer Experience Matrix

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Datorama Applies Machine Intelligence to Speed Marketing Analytics

Customer Experience Matrix

At first glance, you’d think Datorama is definitely not a CDP: it positions itself as a “marketing analytics platform” and makes clear that its primary clients are agencies, publishers, and corporate marketers who want to measure advertising performance. Naturally, there are cases where the answer isn’t clear. Datorama is one of them.

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Woopra Grows from Web Analytics to Multi-Source Customer Data, Insights and Actions

Customer Experience Matrix

In fact, the people most surprised by this news will probably be the folks at Woopra itself, which positions itself as “an insight company” and has deep roots in traditional Web analytics. On the other hand, Woopra does distinguish itself from conventional Web analytics vendors by stressing the fact that it tracks individuals, not Web pages.

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AgilOne Adds New Flexibility to An Already-Powerful Customer Data Platform

Customer Experience Matrix

to support streaming inputs, machine learning, real time queries, ad hoc analytics, SQL access, and other things that don’t come naturally to Hadoop. It still has more than 300 predefined attributes for specialized analytics and processing, although the system can function without them. But there’s plenty new as well.

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Coherent Path Auto-Optimizes Promotions for Long Term Value

Customer Experience Matrix

The system relies on marketers to tell it what themes are associated with each product and message (that is, the system has no semantic analytics to do that automatically). Coherent Path says most of its clients move on to display ads, which are also relatively easy to target and measure. Web site offers usually come next.

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ABM Vendor Guide: Special Features to Deliver ABM Messages

Customer Experience Matrix

Most Execution firms in the Guide specialize in a particular channel, such as display advertising, social media advertising, Web content, or email. Differentiators include: channels supported (display advertising, social advertising, CRM, marketing automation, email, direct mail, telemarketing, text, mobile apps, content syndication, etc.)

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Bizo and DemandBase Lead B2B Marketing Automation to Web Advertising and Beyond

Customer Experience Matrix

Marketing automation, Web analytics, and Web content management systems can all access this data via API calls for analytics and as inputs to their own selection and treatment rules. Outside the DMP itself, DemandBase can store content and decision rules to guide bidding and select which ad is displayed to each account.

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Not the CDP Daily News

Customer Experience Matrix

Google also announced several enhancements last week that help retailers display their inventory on-line and drive traffic to local stores. A helpful “Experience Browser” overlays the client’s Web site to display data, rules, and results for each decision in context. See this from The Street for more thoughts on the JD.com deal.