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Revealing the Why Behind Poor Customer Experience

Vision Edge Marketing

A study by Forrester found that companies committed to customer experience (CX) have higher brand awareness, higher average order value, higher customer retention, higher return on spending, and higher customer satisfaction rates. One concern we hear frequently is that there is “low conversion” from demo to purchase.

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24 questions to ask ABM vendors before signing the contract

Martech

For example, if enriching your ICPs with deeper technographic data is important, be sure to ask about it during vendor interviews and demos. Questions to ask at the demo. But the important thing is to be properly prepared with a comprehensive list of questions prior to the demo. Does the tool provide real-time analytics?

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How to Use AI More Effectively in Your ABM Strategy

Madison Logic

Forrester’s July 2023 Artificial Pulse Survey participants agree , ranking creating marketing content with genAI as the most important use case for AI over the next 12 months. One collaborative measure between marketing, sales, and customer success teams is to observe buyer and customer interactions with an AI-powered chatbot.

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Why You Need a Unified Brand-to-Demand Strategy

Madison Logic

Most organizations want to drive immediate growth, and brand efforts take longer and are harder to measure and demonstrate ROI. We face a changing B2B buying landscape with longer sales cycles and larger buying committees made up of increasingly independent decision-makers. Interested in learning more?

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What Is Intent Data?

Madison Logic

In fact, a 2020 Forrester survey finds that 77% of B2B marketers are using intent data in their ABM programs, with 11% making plans to implement it in their future ABM campaigns. . This type of intent data can be highly predictive of purchase intent. . Click here to learn more and request a demo! .

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Get Ready for 2024: 5 B2B Marketing Predictions You Can’t Afford to Miss

Madison Logic

Forrester predicts that over 70% of buyers will complain about the collateral vendors share due to growing frustration over poor personalization and failure to demonstrate understanding their business needs. And finally, there’s the human element. The competition for B2B customers is becoming increasingly fierce.

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Marketing Hierarchy of Needs: Achieving Marketing Efficiency and Effectiveness

The ROI Guy

According to research from IDC and Forrester, marketing spending is anticipated to increase between 3 to 5% for 2011. Marketing Operations and Technology consists of the following services: Lead capture and scoring Collecting and analyzing on-site analytics data Optimizing creative “look-and-feel” (e.g.,