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The 10 Best Customer Service and Customer Engagement Platforms

Webbiquity

Pricing: free or $20/$40 per user per month. Pricing: five levels from $5 to $199 per agent per month. Pricing: free or $15 per agent per month. Pricing: $20/$60/$100 per agent per month. Pricing: free or four levels from $19 to $89 per agent per month. Pricing: $25/$49/$99 per month. 2) Zendesk.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Moreover, vertical solutions offer pricing that should make monitoring engines affordable to any small business. Because niche solutions offer context and relevance unique to a particular vertical, these solutions (just like Ning is to facebook) may in fact be the better solution.

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19 New Featured Sources on the B2B Marketing Zone

Webbiquity

SazBean ( Social Network Analytics Measurement Social Media ). Pricing Based on Customer Expectations , May 26, 2010. B2Bs, The Purchasing Patterns of Your Buyers Are Dramatically Changing. Writing on the Web ( Ning Advertorial Business Blogging Online Marketing Linkedin Landing Page ). Sarah Worsham ( @sazbean ).