Brands: Be Better Than Apple
The Customer
MARCH 30, 2021
As a technology analyst and research leader at Forrester, I was in the thick of the rise of smartphones, tablets, phablets, etc. The Surface wasn’t really a fair comparison since it’s more of a PC than a tablet, although I should note that I’m writing this article on one right now. As my kids used to say back then: “epic fail”.
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