ClickZ

NOVEMBER 22, 2019

30-Second Summary: By 2020, a Walker study stated that customer experience will overtake price and product as the major differentiating factor. What do customers expect when communicating with a brand? A Walker study stated that customer experience will overtake price and product as the major differentiating factor by the end of 2020.

CMS Development 132

CMS Development Tools Case Studies Paid Search Agency 132

Convince & Convert

AUGUST 24, 2012

This episode features Eric Schwartzman , online social media training provider, entrepreneur and the best-selling co-author of Social Marketing to the Business Customer. Read on for insights from Eric plus Eric Boggs ‘s Social Media Stat of the Week ( This week : Twitter gets 15% more media mentions than Facebook.).

Social Media 115

Social Media Media API Twitter 115

Online Marketing Institute

AUGUST 14, 2011

Why are social analytics so important? You can follow any responses to this entry through the RSS 2.0 link] Research Report: A Framework for Social Analytics | Thought Experiments [.] This is a new medium, and proof over re allocation of investment is key. You can leave a response , or trackback from your own site.

Analytics 40

Analytics Top of Funnel Research Webinar Metrics 40

Convince & Convert

MARCH 25, 2010

Advanced social media analytics and ROI calculations often require tying together disparate systems, and looking for causation (or at least correlation) between social media success and business outcome. Want to compare the historical growth of your RSS subscribers to your YouTube channel subscribers? I’m a big fan of these guys.

Social Media 117

Social Media Media Webinar Metrics Marketing & Strategy 117

Webbiquity

OCTOBER 5, 2010

Twitter Facts, Figures & Stats. The Truth About the Average Twitter User [STATS] by Mashable. The ubiquitous Brian Solis offers tips for Twitter success based on the experience of real-world companies like Dell (special offers), Comcast (customer service), using dedicated brand channels (Ford) and developing new ideas (Starbucks).

Twitter 100

Twitter Stats Tools Tips 100

Convince & Convert

MARCH 22, 2012

Read on for insights from Ian,, and Eric’s Social Media Stat of the Week (this week: an UNstat!). The RSS feed is: [link]. From Content to Customer by Eloqua & JESS3. Eric’s Social Media Stat of the Week: Facebook Insights. I’d actually say it’s the overflow of statistics stat of the week.

Sales Management 114

Sales Management Top of Funnel Eloqua Viral Marketing 114

Convince & Convert

MARCH 22, 2012

Read on for insights from Ian,, and Eric’s Social Media Stat of the Week (this week: an UNstat!). The RSS feed is: [link]. From Content to Customer by Eloqua & JESS3. Eric’s Social Media Stat of the Week: Facebook Insights. I’d actually say it’s the overflow of statistics stat of the week.

Sales Management 114

Sales Management Top of Funnel Eloqua Viral Marketing 114