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Why the SWOT Analysis Still Matters in Marketing

Convince & Convert

When you’re developing a strategy–whether it’s a business strategy, marketing strategy, or communications strategy–the tried and true SWOT analysis is still a valuable tool. In China, for example, the government is extremely involved in businesses and can lock out competitors that it doesn’t want to see in action.

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Competitive Analysis is Customer Analysis

Brandwatch Marketing

Social media analysis showed that, though the conversation about iced green tea was dominated by Panera and Starbucks, customers of neither were talking about a mango flavor. On the other hand, the lock-in some customers feel to some carriers means that they are constantly infuriated by the service, and are willing to tell everyone about it.

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How to make sure your data is AI-ready

Martech

Leading CRM platforms like Salesforce, Dynamics, Zoho and HubSpot are introducing new AI features for autonomous chats, automatic campaign launches, product suggestions and sentiment analysis. Lock up your system Once that’s done, nail down which fields and screens are essential. That’s great and exciting. Can you blame them?

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5 Key Technologies That Are Boosting Small Business Success

Aberdeen

Watch the video with Aberdeen’s Principal Managing Director Mike Lock walking through these findings. Financial Planning and Analysis for Operations and Software Solutions Financial planning and analysis tools are the top technology for operations and software solutions.

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How To Build a Data Culture: What Leaders Need To Know

Salesforce Marketing Cloud

There are mission-critical insights locked inside. Overcome analysis paralysis by starting small with a use case that proves the value of your new Data Culture. Here’s why this works: Data analysis surfaces actionable trends. Here’s why this works: Data analysis surfaces actionable trends. And if so, how?

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Companies Scramble to Report on COVID-19 Business Impact

Customer Experience Matrix

As marketers finish their initial emergency adjustments to coronavirus lockdowns, they are starting to think about longer-term plans. While the shape of things to come is impossible to guess, reporting on industry changes has become a marketing trend of its own. Here are a dozen-plus studies I’ve seen in the past week, most of which are on-going.

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Skill Up on AI with Trailhead

Salesforce Marketing Cloud

Natural Language Processing Basics : Learn the basics of Natural Language Processing (NLP), from tokenization to sentiment analysis. Sandi Nuss Zellner, Salesforce Consultant, Locke Nuss Consulting Discover generative AI innovation at Salesforce Salesforce is bringing trusted generative AI technology to its apps, platforms, and workflows.