Customer Experience Matrix

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Alterian Pushes Into Social Media Management with Techrigy Acquisition

Customer Experience Matrix

Instead (or in addition) Techrigy supports sophisticated searches, categorization, sentiment analysis, influence measurement, author tracking, and case management. Current users probably track just a small number of individuals and cases, such as key bloggers and specific complaints that must be resolved. billion entries.

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Doughnuts and Pizza Slices: Analyzing Consolidation and Competition Among Software Vendors

Customer Experience Matrix

If you combine those in a two by two matrix, this results in four classes of systems, which correspond nicely to real-world products: online operations (Web site management and ecommerce), online analysis (Web analytics), offline operations (traditional ERM systems) and offline analysis (business intelligence).

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Visualizing the Value of QlikTech (and Any Others)

Customer Experience Matrix

Ad Hoc Analyze in Existing: this requires accessing data that has already been made available for analysis, but is not part of an existing reporting or business intelligence output. I haven't figured out how to make them bigger in Blogger. Tags: qlikview dashboards qliktech business intelligence analysis systems.

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Looking for Differences in MPP Analytical Databases

Customer Experience Matrix

But I’ll make it easy for you (with apologies that I still haven’t figured out how to do a proper table within Blogger). Tags: database technology analytical database analysis systems. I should probably offer a prize for anybody who can correctly infer which vendors have which features from the above.

Analytics 120
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[x+1] Origin Digital Marketing Hub Offers Cross-Channel Decision Management

Customer Experience Matrix

This was an early form of what now called a Data Management Platform (DMP), which one articulate blogger defined as “a very smart, very fast cookie warehouse with analytical firepower to crunch, de-duplicate, and integrate your data with any technology platform you desire.”