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The Value of Investing in Customer Value Management

Vision Edge Marketing

To create and extract customer value you need to know what is truly important to the customer in the buying process, the relative importance of price and benefits, and the associated attributes in relation to the value you provide and the value you derive. Armed with the data and analysis you can create a customer value metric.

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5 Measures to Gauge a Brand’s Loyalty Through RFM

The Customer

And one of the simplest, most reliable is an old standby: recency, frequency and monetary, or RFM. For the unfamiliar, here’s the pocket guide: RFM scores customers on three measures – recency, frequency and monetary – and then averages the values. Rather, they should untangle its complexities with get-to-the-point approaches.

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The Best Marketo Add-Ons for SMB

SmartBug Media

Sales reps see their leads ranked by recency of engagement and overall lead score. If you haven’t already, start with that analysis. The website personalization add-on (also standard in higher pricing tiers) allows you to build website campaigns in Marketo using the same tools you’re already using for email. Sales Insights.

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What is Customer Lifetime Value (CLV)? Definition, Calculation, Model, Benchmarks, and Examples!

Martech Advisor

The projection, in turn, depends on your company’s technology stack and predictive analytics capabilities. The stronger your analytical powerhouse, the more accurate is your CLV. They broadly are, historic CLV, predictive and lifespan CLV, cohort analysis, and individualized CLV. Cohort CLV analysis.

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31+ of the Coolest Social Media, Search and Web Tools of 2010

Webbiquity

Discover how to accomplish all of the tasks above and more using some of the coolest free and modestly priced social media and web tools released in the past year or so. Or use /forums too see only results from discussion forums, /date to sort results by recency, or even create your own slashtags. Cool Social Media Tools.

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19 Things We Can Learn From Numerous Heatmap Tests

Online Marketing Institute

The big majority of companies use mousetracking heatmaps because of it’s price effectiveness. You should also remember the recency effect , which states that the last thing a person sees will stay on their minds longer. Displaying the discounted price next to the original one will increase purchase satisfaction. Image source.

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Mega-List of Features in Marketing Automation (That You Won’t Find in CRM)

Adobe Experience Cloud Blog

Workflow-oriented, highly detailed behavioral data, analytical queries. Analytics and Dashboards. Lead Scoring and Grading With lead scoring, you automatically qualify leads based on demographics and BANT criteria as well as specific prospect behaviors, including recency and frequency. Architecture. Number of user seats.