Remove websites

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The Top Ten Actions to take from the book: "Social Marketing to the Business Customer"

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I recently read Paul Gillin and Eric Schwartzman’s book: “Social Marketing to the Business Customer” I liked the book (so much so that I wrote an Amazon recommendation) for a number of reasons. The book is available on Amazon and is worth the read. First, I like the format.

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PowerViews with Ann Handley: First, Get Your Strategy, Messaging & Story Right

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There are examples of companies that do it pretty well like Dell and Amazon Deals. Ann’s Website: www.annhandley.com. I’m not sure that that’s the best use of it. I think that can be a part of it. That’s pure lead generation. But I also think that social in my mind is part of the process. Stay Tuned.

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PowerViews with Bob Thompson: Evolving from RPM 1.0 to RPM 2.0

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Bob’s book will be available in November on Amazon and through other publishing channels. CustomerThink Website: [link]. And the fifth habit is being able to deliver that change in a way that is delightful to customers. Follow Bob on Twitter: [link]. The next PowerViews will be with Dave Munn of ITSMA.