Companies Scramble to Report on COVID-19 Business Impact
Customer Experience Matrix
APRIL 1, 2020
Retail Behavior Surveys Showing just how quickly the world changed, retail consumer research platform First Insight found that the impact of coronavirus on U.S. shopping behavior doubled between surveys on February 28 survey and March 17. Here are a dozen-plus studies I’ve seen in the past week, most of which are on-going.
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