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Does More Martech Mean Fewer Brand Fans?

Marketing Insider Group

According to research from Forrester , CMOs are spending more on tech than any other C-suite members. When CMOs spend on tools in place of brand principles, share prices suffer. Forrester’s research showed that companies redirecting agency spend toward technology and paid media frequently had negative results.

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11 AI Predictions in Sales for the Next Year [Data + Expert Tips]

Hubspot

In our survey, 49% of salespeople said they don’t wholly trust AI tools such as ChatGPT, which sometimes provides false and inaccurate information. The same survey shows that 19% of sales reps are sure AI will replace them in the next few years. AI predicts the ideal discount rate and optimizes the pricing. Image Source 6.

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Customer Marketing and Martech Innovation During Covid-19

Porch Group Media

Just look at Amazon as a great example of putting customers first in everything. Source: Adobe/Econsultancy) CX drives over two-thirds of customer loyalty, outperforming brand and price combined, according to CX leaders. Customer lifetime value is also an effective metric for 41% of those surveyed. And among U.S.

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Death of the B2B Sales Rep? An Interview with the Sales Enablement Lab

The ROI Guy

Forrester reports that this shift to digital buying is real, and as a result, there will be a 22% decline in the number of B2B sales reps over the next 5 years. Andy Hoar, Principal Analyst at Forrester , reported these findings at their last Sales Enablement conference and Thierry, you and I were both there.

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20 Ingenious Ideas to Transform Customer Experience (CX) in 2020

Martech Advisor

The outbound approach: Surveys, polls, net promoter survey (NPS), etc. Netflix and Amazon understand the perpetual need for instant gratification; therefore, they keep pushing out content you like to keep you on their platform. Competing on features and pricing is a long and tedious battle. Image source: UX Collective.

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Frugalnomics in Effect - Gartner predicts low IT spending growth for 2016

The ROI Guy

Financial justification is the new language of IT selling, where CFOs are more involved through all stages of the purchase decision, and procurement is there to demand a discount if you lead with product and price vs. value. So how do you end up in the Winner’s Circle? - And its not just your direct sales reps that have the issue.

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300+ Digital Marketing Stats to Drive Your Marketing Strategy

Marketing Insider Group

Martech) Digital marketing accounts for nearly 60% of marketing spending, as per the AMA’s 2021 CMO survey. MarketingEvolution) 37% of respondents in Gartner’s survey find manual data gathering a hindrance to team effectiveness. Salesforce) Pricing is the most important factor when choosing a marketing automation tool.