Customer Service is the New Marketing
Buzz Marketing for Technology
APRIL 15, 2010
Zappos was founded in 1999 and sold to Amazon for $1.2 It’s that WOW or should I say WOM that enhanced the value of their marketing and attracted a player like Amazon. Related posts: 2010 – Welcome to the Age of Customer Service At the end of the last decade we saw Amazon. Billion Dollars just barely over ten years later.
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