Buzz Marketing for Technology

JUNE 27, 2008

Just ask Amazon. Now consider the "2.0" Or, lets say someone logs a customer service call. The short-term goal is to clear the call, right? And theres a certain by-the-numbers way to measure that. But -- is this call part of a pattern of calls, either around this product, or from this customer? Id be interested in your perspectives.

Paid Search Agency 100

Paid Search Agency Allocation Enterprise Management Wiki 100

Buzz Marketing for Technology

APRIL 15, 2010

Zappos was founded in 1999 and sold to Amazon for $1.2 It’s that WOW or should I say WOM that enhanced the value of their marketing and attracted a player like Amazon. Related posts: 2010 – Welcome to the Age of Customer Service At the end of the last decade we saw Amazon. Billion Dollars just barely over ten years later.

WOM 100

WOM Service Word of Mouth Paid Search Agency 100

Buzz Marketing for Technology

JUNE 27, 2008

IdeaScale ( our coverage ) does for research and development what Get Satisfaction does for customer service by providing Digg-style feature request boards. Amazons Mecahnical Turk service ( recent coverage ) is what the company refers to as an "on-demand workforce." Research & Development. Whatever You Can Imagine. and tagged with.

Enterprise Management 100

Enterprise Management Work Management Marketing Management CMS Development 100

Buzz Marketing for Technology

MAY 19, 2010

Customer Service is the New Marketing Zappos was founded in 1999 and sold to Amazon for. Great customer service enabled by social media is a no brainier and it is the single best place to build your business case for social media! Tweet This! Share this on Facebook. Share this on Linkedin. Share this on del.icio.us. Share this on Reddit.

Paid Search Agency 100

Paid Search Agency ROI Peer-to-peer WOM 100

Buzz Marketing for Technology

JUNE 27, 2008

But if Web 3.0, aka the Semantic Web, is "the combination of mass collaboration and structured databases" (my definition) then I may have just seen the early signs of Web 3.0 And it helped me to Get The Job Done. Features , Social Networks , Trends. and tagged with. google , linkedin , questions , search. Related Entries. 2008 Web Predictions.

Linkedin 100

Linkedin Google Enterprise Management Work Management 100

Buzz Marketing for Technology

JUNE 27, 2008

Alternately, you can just subscribe to a "best of" RSS feed here. Congratulations! You graduated! Features , Social Web , Trends. and tagged with. classroom , education , gen y , opml , social media. Related Entries. Why Gen Y Is Going to Change the Web. Whats Next on the Web: a ReadWriteWeb Toolkit for 2008. RECENT JOBS. POPULAR TAGS. social media.

Social Media 100

Social Media Class Web 2.0 Media 100

Buzz Marketing for Technology

JUNE 28, 2008

Like tagging and Digg andâ?¦ with things like this (this is the basis for recommender systems) (like Amazon) Bezos Slide 31: No principles or rules describing â??qualityâ?? Slide 27: Easy Answersâ?¦ It looks like the internetâ?¦ Like open source â?? Like Social Networks â?? Like blogs and blogging â?? It looks like Web 2.0 qualityâ??

Web 2.0 100

Web 2.0 DMCA Disintermediation RSS 100

Buzz Marketing for Technology

JUNE 27, 2008

At the same time, some of these feed filtering services are doing some rather cool/useful things, like sorting by keyword or identifying the top posts in a feed (based on how many comments, diggs it got,etc). Products , RSS & Feed Management. and tagged with. Related Entries. Whats Next on the Web: a ReadWriteWeb Toolkit for 2008. mobile web.

RSS 100

RSS Enterprise Management Work Management Digg 100