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9 Chatbot builders to enhance your customer support

Sprout Social

Chatbots are strategic assets that enhance your customer care and marketing strategies. Integrating chatbots can transform your customer relations by automating responses to common queries and collecting feedback, freeing your team to focus on more complex issues. But where do you start with building a chatbot?

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How Chief Growth Officers Drive Growth Through Customer Experience

Vision Edge Marketing

Today’s highly competitive business environment is driven by the always-moving customer-centricity goal post. It requires creating customer value which in turn requires a customer-centric approach. So, achieving sustainable growth requires more than just increasing revenue or market share.

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The Future of Cashless Payments [+ How to Get Ready With Affordable Tools]

Hubspot

Companies Testing Cashless Experiences. Apps like Coinbox implement a POS functionality to make the payment process easier for both businesses and customers. Plus, businesses can process transactions without having to buy traditional payment hardware. ACH payments have lower processing fees than credit cards.

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Predictive Analytics: Leveraging AI for Data-Driven Marketing

Navigate the Channel

By leveraging predictive analytics, you can make informed decisions, optimize your marketing strategies and enhance your customers’ experiences. Marketers can tap into this wealth of information to gain insights into customer behavior. For real-time data analysis, Apache Storm is a stream processing framework.

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Crafting the Perfect Buyer Persona: A Step-by-Step Guide

Contently

By understanding the needs, wants, and behaviors of your ideal customers, you can tailor your messaging and campaigns to better resonate with them. A buyer persona is a detailed profile of a company’s ideal customer. Sometimes, knowing your customers can enact social change as well as increase brand affinity.

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Want to Know What Amazon's Cashierless Stores Are Like? We Went to One.

Hubspot

But when I found myself in San Francisco on the same day that Amazon's latest, cashierless Go store opened, I had to check it out. What It's Like to Visit an Amazon Go Store. The San Francisco Amazon Go store isn't the first cashierless establishment within the city. How It Works. And, there are more store openings planned soon.

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The 5-Step Process for Finding Your Business's Ideal Niche Market

Hubspot

Instead of targeting a broad population, your idea could focus on a small portion of potential customers. More broadly, your customers are pet owners but they have a specialized interest (or need) -- cat sweaters. Identify customers' problems and needs. Test your product or service. Identify customers' problems and needs.

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