Paul Gillin

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Attack of the Customers Press Release

Paul Gillin

Links and tweets are appreciated, but Amazon reviews will get you undying devotion. Customers are taking their complaints about companies and products to the Internet in record numbers, and a new book tells what is driving this trend and how businesses can avoid being victims of customer attacks. Twitter: @pgillin. 508-656-0734.

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Live Blog: Lotusphere 2012 Opening Session

Paul Gillin

Users can view a stream of user comments in a Twitter-like view. A demo show how a website manager can use a tablet to change a company website to deliver an optimized experience on any platform. One division at the company was trying to take advantage of knowledge and expertise distributed throughout world. User Presentations.