3 Ways to Build Consumer Trust in ChatbotsÂ
Martech Advisor
FEBRUARY 20, 2020
Society and commerce are approaching the point where AI and automation are necessary to meet the rising customer service needs and expectations of those accustomed to an Amazon-level customer journey. Here are three ways to build consumer trust in chatbots, writes, Abinash Tripathy, Founder and Chief Strategy Officer, Helpshift.
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