Remove customer relationship

Biznology

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Where is B2B data-driven marketing headed?

Biznology

In preparing my new book on the subject—to be published in June of 2015—I had a chance to speak to a variety of brilliant thinkers about where things are headed. We are fast approaching the holy grail of proactive database marketing, built on always-on, in-the-moment customer interactions. Here are some of their predictions.

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I put my Sales money where my CRM mouth is

Biznology

No matter what I did, I couldn’t cotton to the universally-adored customer relationship management (CRM) and ended up just giving them money. I bought an armful of books for my Kindle and tried to hunker down and get the addiction. $300 and a year later I spent on Salesforce without using it and that was enough.

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Best practices for social media shilling

Biznology

Fake Reviews: Amazon’s Rotten Core. The Best Book Reviews Money Can Buy. What’s cooler than having the author of a book on the history of Glock ? You really need to not be a robot or a customer service rep or a stiff drone. Virtual relationships are real relationships. Give Yourself 5 Stars?

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What is Social Media Marketing?

Biznology

Inbound Marketing — according to Wikipedia , “ Inbound marketing is promoting a company through blogs, podcasts, video, eBooks , Newsletters, whitepapers, SEO, social media marketing, and other forms of content marketing which serve to attract customers.” Learn more about the book here. They’re dance partners.

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Your website sucks

Biznology

What’s more, they’ve integrated social media, e-commerce, accessibility, usability, and interface into a platform that can convey expertise, tell stories, and engage with both prospects and customers. And not just process or relationships or narrative but also the language of what you do. Alas, Unison is unique. And their sites rock.