Remove customer relationship
article thumbnail

Six Proven Strategies to Build Customer Relationships and Brand Loyalty

Webbiquity

Word-of-mouth advertising has always played a powerful role in both consumer and B2B buying decisions. But social media, review sites , and influencer marketing have exponentially amplified the voices of customers. Like any other relationship, positive change requires continuous effort. Guest post by Alain Glaeser.

Loyalty 312
article thumbnail

Four Proven B2B Growth Strategies for a Challenging Economy

Vision Edge Marketing

It paves the way to expand your customer base, increase revenue, and gain a competitive advantage. This strategy is about keeping business you have with customers you already have. The philosophy behind this strategy is that it’s less expensive to retain existing customers than to acquire new ones.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

6 Great B2B Business, Marketing, and Strategy Books

KoMarketing Associates

It’s been proven that high income earners read more books than other demographics. Below are some great business, marketing, and strategy books that can be extremely useful for those in the B2B industry. The book also focuses on the how , instead of the why , when it comes to targeting potential and current clients.

article thumbnail

The Virtuous Cycle of How Marketing Engagement Increases Leads

Marketing Insider Group

But what exactly is customer engagement and why is it so important? Typically, customer engagement is associated with online interactions, particularly on social media. In B2C and eCommerce as well, brands with higher customer engagement rates report longer customer lifetime values and more direct referrals.

article thumbnail

Why we care about B2C marketing: A guide for marketers

Martech

B2C marketers must understand the impact 24/7 internet access has on how and why consumers buy what they do – and provide relevant, personalized content and experiences with which their customers want to engage. Tracking what they ultimately end up buying. A word about Amazon.

article thumbnail

7 Books That Will Help You Develop More Empathy

Hubspot

Not only does it allow you to experience your employees’ feelings about their role and your company, but it also enables you to perceive your brand from a customer’s perspective. You can also market and sell the way your prospects buy and create products that actually fulfill their needs. 7 Books That’ll Help You Develop More Empathy.

Amazon 74
article thumbnail

The Top Ten Actions to take from the book: "Social Marketing to the Business Customer"

ViewPoint

I recently read Paul Gillin and Eric Schwartzman’s book: “Social Marketing to the Business Customer” I liked the book (so much so that I wrote an Amazon recommendation) for a number of reasons. The book is broken down into three sections: Tools, Technology, Tactics. First, I like the format.