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9 Awful Ways We Push Customers Away

Hubspot

Avoid overwhelming the user with unnecessary pop ups and flashing banners. In fact, according to Amazon , 35% of their sales in 2006, came from cross-selling items. How do you think a customer reacts when the price of their purchase jumps up by 10-15% by the time they reach the end of the checkout page? The Fix: Keep it simple.

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Social Customer Support delivers Strong ROI

Buzz Marketing for Technology

Many people take a classic approach to social media and treat it like just another media channel and expect to see instant results like they do with other online media like banners, text links and search. Related posts: It pays to provide Support with Social Media In a recent Forrester Report on “Customer Experience Pays Off.