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B2B Marketers, Analyze This: How Do Prospects Score YOU on Their Experience?

ViewPoint

You'll probably tell your friends, post on Facebook or Twitter and in general try to get even like Dave Carroll in United Breaks Guitars. From the initial web search to interacting with your web site to engaging with inside or field sales reps, all of these touchpoints form an impression and influence their likelihood to recommend.

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102 Compelling Social Media and Online Marketing Stats and Facts for 2012 (and 2013)

Webbiquity

B2B buyers are most likely to share useful vendor content via email (79%), followed by LinkedIn (53%), Twitter (39%) and Facebook (18%). Women make up the larger share of users on Facebook (58% to 42%) and are a slightly larger share on Twitter (52% to 48%) while men are the predominate users of LinkedIn (63% to 37%) and Google+ (71% to 29%).

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What is a Net Promoter Score (NPS) and how do you measure it?

Sprout Social

The modern customer journey exists across multiple channels and countless touchpoints. With enough data, AI analytics tools can predict churn patterns and provide recommendations for intervention, contributing to a stronger overall customer experience. Net promoter score is more than just a customer service metric.

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5 Ways Audience Research Helps You Customize Your Landing Pages

Unbounce

Think about how their location, age, and place of employment might help you personalize your messaging and tighten your advertising efforts. On the page below, for instance, the location might not be as targeted, but other demographics like age, family status, and gender were clearly used to appeal to a specific persona (type of person).

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Marketing Updates from Feb. 2020: Featuring Salesforce, Merkle, Uber, and More

Martech Advisor

The fully integrated customer data platform will enable PUMA to unify data from all consumer touchpoints and combine real-time interactions captured across digital channels, 100+ stores worldwide, and other offline touchpoints, which will drive more intelligent engagement. Just walk out shopping at Amazon Go Grocery. Canada spends 3.5%

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Measure Your Way to Success by Understanding Your B2B Marketing Metrics

Valasys

Due to these trends, marketing analytics is no longer just pleasant to have; it is a need. In keeping with that, we will concentrate on two types of marketing analytics in this article: income metrics and programming metrics. The same is applicable to web analytics, particularly when contrasting recent data with earlier trends.

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Top 10 Data Management Platforms for 2020

Martech Advisor

What is the scope of data structuring, analytics and activation required? Adobe Audience Manager resides within the Adobe Experience Cloud and offers to help marketers connect their consumer data ingested from various diverse sources with brand experiences across multiple touchpoints — both online and offline.