Remove aging interactive
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The Perfect Storm in Customer Service

Buzz Marketing for Technology

In my last post we discussed the 4 reasons why using Social Media pays to provide Support : Customers prefer a good customer experiences to low prices, helps aid in spreading WOM, makes customer less likely to defect and results in high profitability for the company. Stumble upon something good? Share it on StumbleUpon.

Service 100
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Top 40 Posts and Hot Topics of Inbound Marketing and Social Media

B2B Marketing Zone Posts

Marketing Interactions , June 10, 2010 The amount of information available is staggering. Here’s a great example of an effective infographic that illustrates social media behavior by age group, based on a Forrester Research study. What works with crazy-busy prospects — the topic of SNAP Selling , my #1-ranked Amazon sales book.