Remove aging

Paul Gillin

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Age of the Tablet Has Begun

Paul Gillin

I tend to be a skeptic about new technology, probably a consequence of 25 years of seeing cool demos of products that never worked very well in real life. I tend to be a late adopter, too. I only got on the smart phone bandwagon a year ago after Apple had already shipped 100 million of them.

Web 2.0 50
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Industrial Age Thinking Thwarts Potential of Internal Social Nets

Paul Gillin

About 15 years ago the CEO of the company where I worked decided that it was important that employees should learn to use the technology they were writing about. He asked my business unit to build a computer lab that employees could use at any time to play and experiment.

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Bidding Fond Farewell to BtoB Magazine

Paul Gillin

I was sad to learn this week that BtoB magazine , which has existed under various brands for nearly 100 years, will be swallowed by Advertising Age at the end of the year. BtoB Magazine to Become Part of Advertising Age. B2B journalism newspapers Advertising Age BtoB Crain Communications Social Media' Related articles.

BtoB 50
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Gems from Godin

Paul Gillin

Godin’s overarching point: We are moving from the age of mass to the age of connection. Seth Godin keynoted the #Inbound13 conference in Boston this morning, serving up his usual bounty of great quotes. Organizations must connect with their constituents individually or they’ll be ignored.

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Surprising Security Gaps at Star-Studded D.C. Gala

Paul Gillin

I just can’t help feeling uneasy that in this age of terror, at a party in our nation’s capital, there wasn’t more being done to prevent a tragedy. Fortunately, everyone was there only to gawk and schmooze. The parties were a blast, and I’m grateful to Thomson Reuters for making it possible for me to be there.

Lock-In 50
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CIO Challenges Educators to Stay Relevant

Paul Gillin

By the age of 21, many young people today have played 10,000 hours of online games, Dr. Pendse noted. “I call them CAVE people,” he quipped. That stands for Colleagues Against Virtually Everything.”. The analogy of the caveman may not be lost on an older generation that is falling further behind.

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My New Book, ‘Attack of the Customers,’ is now available

Paul Gillin

In the age of the empowered customer, service is one of the few points of differentiation left. The trouble is that the payoff of good customer satisfaction is a lot harder to measure than the benefit of a dime saved in production. We make the case that companies have no choice but to invest in this area, though. Self-Publishing Experiment.