Remove aging

Buzz Marketing for Technology

article thumbnail

From The Information Age To The Connected Age " GigaOM

Buzz Marketing for Technology

From The Information Age To The Connected Age. we might look instead at another shift: how the web enables us to move from one era into another, from the Information Age to the Connected Age. Knowledge Worker (Information Age) vs. Web Worker (Connected Age). The Connected Age is the age of the web worker.

Web 2.0 100
article thumbnail

2010 – Welcome to the Age of Customer Service

Buzz Marketing for Technology

I believe that we are entering the age of customer service and customer service economy will become the norm this decade and beyond. In this world where customers can create content at the drop of a hat – displaying their love or hate for a given company – should not be taken lightly.

Service 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Understanding productivity in the Information Age - MIT Sloan Newsroom

Buzz Marketing for Technology

Understanding productivity in the Information Age. MIT Sloan > Newsroom > Articles > Understanding productivity in the Information Age. Expertise Guide. Publications. MIT Sloan Spotlight. News Briefs. MIT Sloan Background. That presented economists with a conundrum in an era when as many as 70% of workers in the U.S.

Product 100
article thumbnail

Cognitive Age Illiteracy | Work Literacy

Buzz Marketing for Technology

(..)

100
100
article thumbnail

Digital Transformation as an Expression of Business

Buzz Marketing for Technology

While the concept of Digital Transformation has been around in the entire Internet Age, necessary elements have indeed been missing. First, not always were the underlying technologies ready for “prime-time.” What works in manicured and controlled environments doesn’t always work at scale or in fast-moving, instant-decision environments.

article thumbnail

Social Customer Service Is the New Heart of Marketing

Buzz Marketing for Technology

Forrester research predicts we are in the Age of the Customer and that in order to become customer obsessed you need to master 4 business imperatives: embracing the shift to mobile, turning big data into big insights, transforming your customer experience, and accelerating your digital transformation.

article thumbnail

It's Not What You Know, It's Who You Know: Work in the Information Age

Buzz Marketing for Technology

(..)

100
100