Amazon Buys Whole Foods: It's Not About Groceries
Customer Experience Matrix
JUNE 18, 2017
Most of the comments I’ve seen about Amazon ’s acquisition of Whole Foods have described it as Amazon (a) expanding into a new industry (b) continuing to disrupt conventional retail and (c) moving more commerce from offline to online channels. This has nothing to do with Amazon being evil. Owning the Pipes.
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