B2B and Twitter - B2B Marketing Zone

Social Customer Support: AT&T is doing it Right!

Buzz Marketing for Technology

SEPTEMBER 22, 2010

I quickly asked my social network if it was worth it and I got a unanimous YES back from my Twitter and Facebook connections. There is a customer service lesson in here for all B2C and B2B Marketers – this is the type of support customers are expecting today on the social web. So I decided to give it a try.

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Nuggets from Social Media workshops as of late. : Community Group Therapy

Buzz Marketing for Technology

JULY 7, 2008

7) I’m not convinced there is a “tipping point&# for social tools (like twitter): Many may disagree on this and likely we’ll end up debating semantics…but here’s my thinking. The social side is interesting when it comes up in B2B or B2C. advertising. advertising. Josh: Good point.

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B2B Marketing Zone

Buzz Marketing for Technology

Social Customer Support: AT&T is doing it Right!

Nuggets from Social Media workshops as of late. : Community Group Therapy

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