Multi-Step Campaign Interfaces: A Quick Vendor Survey
Customer Experience Matrix
MARCH 26, 2009
Unica, Teradata Relationship Manager, SAS Marketing Automation, Siebel Marketing, Alterian, Aprimo, SmartFocus). These organizations have marketing operations staff members whose entire job is to set up campaigns. They do perfectly well with flow chart interfaces, which indeed are standard on enterprise marketing automation products (e.g.
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