Remove customer

Anything Goes Marketing

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Bad Customer Experiences

Anything Goes Marketing

Have you had a recent bad customer experience? Here is the email I sent to Shell: Hi, I had a terrible customer experience at your Shell station at Sheppard and Wilson Heights on April 25. Here is the email I sent to Shell: Hi, I had a terrible customer experience at your Shell station at Sheppard and Wilson Heights on April 25.

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Top 10 Triggered B2B Email Marketing Campaigns

Anything Goes Marketing

It’s at times like this when you need a bounce in your step and powerful tools that will make it easy to keep you engaged with customers and prospects but allow you to leave work at a reasonable hour. Here are my top 10 triggered email marketing campaigns: Transactional Messages. in B2B Marketing ”. Welcome email campaign.

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How To Build a Lead Nurturing Culture Part I

Anything Goes Marketing

I’m getting much better at this juggling act and on some of those nights when he stays up I’ ve been able to generate some blog post ideas – I just didn ’t have the two hands needed to type until now. :) So here we are. Are any of you out there new fathers? How about new parents? I'm going to provide some pointers on how to get there.

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Protect your brand: Face the music

Anything Goes Marketing

If it is, be prepared and act. How can you make customers who are your advocates get the message out there about your company? In my last post I focused on writing blog posts. The other half of your job is to listen to what people are writing about your company. For example, how can you involve consumers more?

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What not to write - Stop wasting our time!

Anything Goes Marketing

I was vastly dissapointed to read a "filler" article with great lines like " Remember: Your customers can’t act on your email campaign if they never receive it." I'll admit that some of her comments were OK but she makes some fundemental mistakes by basing opens on just the subject line and the from line. They don't?

Open Rate 100
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Top Automated Marketing Personalization Tactics

Anything Goes Marketing

This is important : Besides all of the technology out there that can make this process easier, it’s important to keep in mind that the goal is to create engaging experiences for your customers and potential customers so that they will respond and ultimately purchase your products and services. What do you do? You go find your table!

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5 Mistakes B2B Marketers Need to Avoid in 2010

Anything Goes Marketing

2009 has been a long year but as I reflect back on my many conversations, I've created a top 5 list of items to avoid in 2010: 1. Not having a defined social media strategy You would be surprised by the number of companies that say “yeah, social media is important but it’s not important to us at the moment”. Not sure which group to join?