Act-On Cost Forrester Linkedin WOM 
Buzz Marketing for Technology
MAY 19, 2010
Not only that but a recent Forrester study showed that customers actually prefer a better customer experience compared to everyday low prices, and moreover great customer experiences drive positive word of mouth (WOM). Layering on social media tactics for support can also decrease your contact center costs. Tweet This!
B2B Marketing Zone Posts
JULY 7, 2010
Cost: Free trial, $50/month for Standard plan, $100 for Enterprise. Cost: Free. Is lead generation killing marketing? Chris Koch , June 11, 2010 What happens when you stake the value of your contribution to the company on something that you’ll never do as well as someone else? On the one hand, what he was saying seemed ludicrous.
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