Salesforce Marketing Cloud

DECEMBER 6, 2023

Rated as a leader by The Forrester Wave Report™: Financial Services CRM , Salesforce knows service — of any kind. Financial services CRMs are changing and so are the needs of customers. We weed through the noise to bring you exactly what features you need in a financial services CRM. Get the report 2. Level up with Trailhead 4.

Work Management 102

Work Management Marketing Management CRM Service 102

ClickZ

APRIL 1, 2020

30-second summary: Machine learning (ML) is the AI focal point for your customer relationship management (CRM) tool and can be the key to boosting your customer acquisition. A CRM that includes ML adds the ability to access predictive analytics, automate email marketing campaigns and drive customer transactions.

Acquisitions 115

Acquisitions Marketing AI Marketing Automation Services FAQ 115

InsightSquared

MARCH 15, 2019

In this case, step one for implementing a new CRM is to ensure your company has defined its own processes. And, once you’ve defined how things should work in your company, make sure you hire the right person (or people) to manage and customize your CRM. CRM adoption starts at the top. A CRM is a connector and a time saver.

CRM 239

CRM Work Management Sales Cycle Cross-Selling 239

Liveintent

JULY 19, 2021

Ash and today’s customer acquisition and growth marketers actually have a lot in common: they want to catch them all. There’s plenty that marketers can learn from Ash and how to drive an effective acquisition campaign. The importance of diversifying your acquisition channels.

Acquisitions 124

Acquisitions Growth Marketing Ad Frequency Newsletter 124

SendX

DECEMBER 28, 2020

CRM and email marketing tools are popular choices. While some compare to settle for the best, others dig deep to identify a CRM email marketing tool that'll offer both solutions. 81% of small businesses depend on email marketing as their main customer acquisition channel. An email marketing tool feeds data to the CRM.

Work Management 195

Work Management Marketing Management CRM Email Marketing 195

Liveintent

JUNE 23, 2021

Simply onboard a seed audience from your CRM or website/mobile app activity and our modeling algorithm will find authenticated newsletter readers in our exchange who are not yet a customer but would likely be interested in your business. We are thrilled to share that you can now build Lookalike Audiences directly in Audience Manager.

Acquisitions 115

Acquisitions Design Advertising Agencies Mobile Advertising 115

Valasys

MAY 23, 2019

On May 22 nd 2019, Zendesk announced its acquisition of Montreal-based Smooch Technologies. This acquisition will help Zendesk deliver the best omnichannel experiences by linking conversations between businesses and their customers on any messaging channel.

Acquisitions 53

Acquisitions CRM Marketing Analytics Tools Paid Search Agency 53

MarketJoy

AUGUST 22, 2023

Sales Facilitation by MarketJoy is a game-changing approach to customer acquisition. Why your current efforts are not producing ROI In the rapidly evolving business landscape, companies are constantly grappling with the challenge of customer acquisition. Scientific Approach: MarketJoy applies science to customer acquisition.

Acquisitions 52

Acquisitions Burn Rate Work Management Buyer Intent 52

SmartBug Media

MAY 27, 2020

A good measure of efficacy is your paid channels’ customer acquisition costs (CACs). If you’re seeing a CAC that goes far above your organization’s target CAC, you might benefit from the following strategies for keeping your customer acquisition costs low: 1. Calculate Customer Acquisition Cost Correctly.

Acquisitions 98

Acquisitions Cost Landing Pages Advertising Funnels 98

Martech

OCTOBER 12, 2021

Timed to coincide with the opening of this year’s virtual Inbound conference today, HubSpot has announced CRM enhancements designed to make their offering more customer-centric. CRM enhancements. Doubling down on CRM. We spoke with HubSpot VP of Product Andy Pitre about the significance of HubSpot’s focus on CRM.

Hubspot 101

Hubspot Enterprise Management CRM Marketing Automation Services 101

Martech

OCTOBER 4, 2021

Salesforce’s acquisition of Datorama happened way back in 2018. Brearton shared that CabinetM did replace their CRM during this time period. We were able to combine our marketing automation and CRM and do a lot more,” she said. “So We’re rationalizing the CRM category on Cabinet M,” said Brearton. “At

Acquisitions 88

Acquisitions Marketing Automation Services Marketing Management Digital Experience Platform 88

Porch Group Media

MAY 4, 2021

Customer Acquisition. The top ranked marketing objective according to Nielsen’s research is customer acquisition. This doesn’t mean brands should stop focusing on acquisition, rather they need to work smarter, not harder. This includes transactions, contact details, websites, and data in CRM systems.

Acquisitions 84

Acquisitions Planning First-Mover Advantage Marketing & Strategy 84

Liveintent

JANUARY 11, 2021

First, Salesforce acquired Slack, a business communication platform – its biggest acquisition to date. And Facebook acquired Kustomer, a CRM platform. But its acquisition of Kustomer proves how much the social media platform understands the power of email in building customer loyalty and engagement.

Acquisitions 71

Acquisitions Facebook Lock-In Emarketing 71

Liveintent

AUGUST 19, 2021

To continue delivering relevant, personalized experiences, advertisers will need to lean on their first-party data to enable customer relationship retargeting (CRM retargeting) and engage existing and prospective customers. To understand CRM retargeting one must first understand first-party data. What is CRM data?

CRM 127

CRM Funnel Advertising Landing Pages Privacy 127

FMG Suite

SEPTEMBER 19, 2023

SAN DIEGO, July 13, 2023 – FMG Suite, a leading SaaS company specializing in marketing content, automation, and websites for financial advisors, today announced its acquisition of MyRepChat, the number one client text messaging platform for regulated industries. MyRepChat is headquartered in Bloomington, MN.

Acquisitions 52

Acquisitions Enterprise Management Allocation Marketing Management 52

Martech

JANUARY 25, 2022

Customer relationship management (CRM) is the technology brands use to nurture relationships with their customers. And because 91% of businesses with more than 11 employees use a CRM, marketers would be wise to learn about all they have to offer. In this piece, we’ll dive deep into CRM systems and their impact on marketing teams.

Enterprise Management 94

Enterprise Management Work Management Paid Search Agency Marketing Management 94

KoMarketing Associates

AUGUST 31, 2022

When it comes to the various tools that marketers are leveraging, the majority (23.1%) are using a customer relationship management (CRM) platform. Even though marketers are using a combination of CRM and multichannel CEP, there lies an opportunity to deep dive into customer insights,” wrote the authors of the report.

Marketing Report 244

Marketing Report Statistics Analytics Acquisitions 244

Valasys

APRIL 13, 2020

However, the development of CRM software is fairly new. Keeping in view the dynamism of B2B businesses and the overarching influence it cascades in the client acquisition, lead nurturing, sales conversions and client retention, there are several reasons to prefer agile CRM integrations over the waterfall. Agile CRM Integrations.

CRM 98

CRM Marketing Management Deliverability Intent Data 98

Valasys

MARCH 28, 2023

Introduction CRM systems are used by many B2B and B2C companies to organize their business processes and make complex tasks easier to complete. AI in lead generation takes the drudgery out of the time-consuming tasks of customer acquisition and management.

Marketing AI 52

Marketing AI Lead Ranking Lead Generation Lead Scoring 52

Martech

APRIL 15, 2024

Dig deeper: MarTech’s CRM experts to follow The deal would be Salesforce’s largest since it bought Slack in 2021 for $28 billion. It would also mark a return to form for the company, once known for its acquisitions. If the Informatica deal goes through, it would be the 75th business purchased by Salesforce.

Acquisitions 55

Acquisitions Marketing Management CRM Paid Search Agency 55

Vision6

MAY 12, 2021

Your CRM system is a treasure trove of customer data, audience insights, and marketing opportunities. You’re all over CRMs, and you’re likely using one right now to manage your customer database. You’re all over CRMs, and you’re likely using one right now to manage your customer database. But you probably know this, right?

CRM 98

CRM Email Marketing Best Practices Trigger Marketing 98

Valasys

MAY 10, 2021

On the 4 th of May 2021, Demandbase announced two major acquisitions including integration with InsideView into a broad B2B go-to-market offering and with technographics provider DemandMatrix. These acquisitions are following Demandbase’s acquisition of ABM orchestration & analytics platform Engagio in June 2020.

DemandBase 52

DemandBase Account Based Marketing Acquisitions ABM 52

Aberdeen

DECEMBER 7, 2020

With such abrupt changes impacting businesses around the world, merger and acquisition (M&A) activities have naturally come to a near full stop — until recently. Following Twilio’s acquisition of Segment in October , this week marked several significant acquisitions in the CX space. Salesforce Acquires Slack. What’s Next?

Acquisitions 52

Acquisitions Enterprise Management Peer-to-peer Work Management 52

Sales Engine

FEBRUARY 25, 2016

Your CRM Should Start Giving You an Indication Customer relationship management (CRM) software such as Salesforce consolidates all customer information into one database, from personal data to purchase history. The key is to build content in multiple formats that work with the media channels you’ve chosen as distribution networks.

Acquisitions 149

Acquisitions Webinar Metrics Marketing & Strategy Marketing Automation Services 149

Aberdeen

DECEMBER 4, 2020

Unlike others, however, CX technology providers have afforded acquisitions recently that are creating exciting new opportunities and capabilities for their clients. So far in this series, we’ve covered Salesforce’s acquisition of Slack as well as ServiceNow’s acquisition of Element AI and what this means for the CX space, but there’s more.

Acquisitions 52

Acquisitions Facebook Marketing Management Social Media 52

Hubspot

NOVEMBER 23, 2020

This increased volume of noise is causing consumers to tune out, and customer acquisition costs to go up. At HubSpot, we call it 'CRM-powered advertising.'. By enabling them to automate their ads based on live CRM data, which allows them to continually deliver relevant ads as prospects move to different stages of the buyer's journey.

CRM 100

CRM Advertisements Advertising Buyer's Journey 100

Webbiquity

NOVEMBER 29, 2022

Strong consumer relationships help you generate new leads, reduce customer acquisition costs, and ultimately earn more profit. Reduces CAC: Strong customer relationships reduce customer acquisition cost by increasing your repeat customer purchase rate, purchase frequency, and average order value. Train your employees.

Loyalty 307

Loyalty Lead Ranking Lead Scoring Budget Programs 307

ANNUITAS

MAY 2, 2023

The recent and upcoming additions to the Marketing Cloud (I hesitate to even call it that anymore, as it has grown so far beyond the Pardot/ExactTarget core – with new innovations like Data Cloud and new acquisitions like Datarama, Evergage, etc.) The company’s multi-channel engagement improvements also support a Converged Growth mindset.

Lead Ranking 130

Lead Ranking Paid Search Agency Multi-Channel Marketing Automation Services 130

Sales Engine

FEBRUARY 25, 2016

Your CRM Should Start Giving You an Indication Customer relationship management (CRM) software such as Salesforce consolidates all customer information into one database, from personal data to purchase history. The key is to build content in multiple formats that work with the media channels you’ve chosen as distribution networks.

Acquisitions 120

Acquisitions Webinar Metrics Marketing & Strategy Marketing Automation Services 120

KoMarketing Associates

JUNE 29, 2022

Additionally, 52% admitted that they are struggling with “messy” customer relationship management (CRM) data, and 42% are struggling to integrate data across their platforms. Most B2B marketers (55%) use their conversion of engaged account-to-opportunity rate to measure their ABM success.

Account Based Marketing 223

Account Based Marketing Marketing Report B2B Marketing B2B 223

Martech Advisor

DECEMBER 23, 2019

What are the recent acquisitions in the CDP space and how do they impact marketers? 2019 saw plenty of new launches as well as acquisitions in the CDP space. CDPs make this possible in ways that standard CRM systems cannot. CDP Acquisitions: What’s Happening and Why. What Was the Significance of These CDP Deals?

Acquisitions 52

Acquisitions Enterprise Management Work Management Marketing AI 52

Martech Advisor

NOVEMBER 18, 2019

With marketers spending more and more of their budget on personalization tactics, the need for people-based marketing strategies is growing and customer relationship marketing (CRM) is beginning to evolve. Customer relationship marketing (CRM) is continuously evolving. Learn More: Why Salesforce is Losing Users to New CRM Startups.

CRM 66

CRM Database Marketing Loyalty Acquisitions 66

Marketing Insider Group

NOVEMBER 30, 2021

Many B2B companies spend a large amount of their marketing budget on customer acquisition. Once you have your customer marketing strategy created, it’s time to implement analytics and start using a customer relationship management (CRM) tool to harness your customer data so you can develop personalized messaging.

Trust Marketing 316

Trust Marketing WOM Marketing Budget Marketing & Strategy 316

Valasys

FEBRUARY 12, 2019

Due to the rise of virtual assistants, social CRM, omnichannel technologies and AI-powered automated workflows in 2018, Customer Relationship Management (CRM) witnessed a really good year. As more AI-powered assistants will be dominating the landscape, there will be many new advances in CRM technology. CRM Trends.

CRM 56

CRM Marketing Management Lead Nurturing Marketing Automation Services 56

Martech Advisor

SEPTEMBER 20, 2019

Customer Relationship Management (CRM) has emerged as one of the most significant software sectors, because of its ability to help companies gauge (and engage) their customers and turn complex user behavior into simple metrics. Salesforce has enjoyed a virtual monopoly in the space, accounting for about 20% of the global CRM market.

Startups 58

Startups CRM Marketing Management Pricing 58

Martech

OCTOBER 1, 2021

Good morning, Marketers, and how important to you is your CRM? As we note in the Terminus news below, it seems to be open season on CRMs. But there does seem to be a growing chorus singing the tune that the CRM should be a minor part of the B2B marketing stack, not the hub where everything happens. Is CRM still important to you?

Marketing Attribution 102

Marketing Attribution Marketing Automation Services Allocation InsideView 102

Martech

NOVEMBER 13, 2023

The stack includes Pronto’s CRM (Pronto is an Australia-based business management vendor). The Onesend acquisition Chicago-based ActiveCampaign acquired the Australian platform Onesend in October. ActiveCampaign’s central offerings include marketing automation and email marketing as well as CRM.

Paid Search Agency 100

Paid Search Agency Marketing Automation Services Work Management SMS 100