Salesforce.com Best Practices: Thought Leadership with David Taber, Author of Salesforce.com Secrets of Success
Adobe Experience Cloud Blog
JULY 30, 2009
David is the author of the new Prentice-Hall book, " Salesforce.com Secrets of Success ," which covers the people, policy, and process issues surrounding effective CRM solutions. The features were working, but the business wasn't getting the payoff. Q: What do marketers need to look out for in CRM analytics?
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