3 Ways Lead Engagement Strategies Will Evolve in 2021
Conversica
DECEMBER 18, 2020
According to a 2020 Forrester study commissioned by Adobe, 76% of surveyed B2B practitioners and 83% of surveyed B2C practitioners find customer expectations for more personalized and digital experiences are greater than ever before. 2020 is coming to a close (phew), and 2021 is just around the corner.
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