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Reborn AutoPilot Aims to Simplify Multi-Channel Marketing

Customer Experience Matrix

I wrote about Bislr in November 2013. If there’s a substantive difference between the earlier Autopilot vision and the latest edition, it’s that the vendor spoke in 2013 of making it easy to build custom apps for Autopilot, while today they speak of integrating with existing best-of-breed systems.

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Content Strategy: Creativity vs. Analytics

ClearVoice

Differentiate your brand. It may not be a coincidence that Kraft Heinz (KHC), the parent company of Haynes Baked Beans, saw a 15 percent jump in its stock price as the ad went viral after its release in December 2013. Stirring in some creativity sets your brand apart from the other options on the menu.

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How to Win Business When You’re Not the Lowest Cost Provider

Hinge Marketing

Buyers of technology and software services have a well-established reputation of being fickle on price. With so many firms looking like the do the same thing as the next guy on the block, competing on price shouldn’t be a surprise. To a degree, they come by it honestly. About the Study. What Does This Mean for Your Firm?

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4 Ways This Big Brand Blew It on Twitter

Convince & Convert

Sprint (@sprint) September 20, 2013. Some Sprint customers were upset that package pricing and ingredients were shifting: @sprint i honestly hate your service u need to update the signals for all your towers — S€P.27 27 (@LachonPhillips) September 20, 2013. Matt M — T-Mobile (@TMobile) September 20, 2013.

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Sales and Marketing Alignment in 2013? Not so Fast!

The ROI Guy

2013 - The Year for Sales Enablement? At this later stage of engagement, it’s usually a Bakeoff between vendor offerings– a vicious shootout on features, function and especially price. Total cost of ownership (TCO) advantages to transcend purchase price pressures. The unique competitive value of proposed solutions, c.

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New Research Tracks Progress on B2B Customer Experience

B2B Marketing Directions

In 2013, Walker Information published the results of a study regarding the emerging importance of customer experience for B2B companies. In this research, study participants said they expected customer experience to surpass product and pricing as the key business differentiator by 2020.

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Getting the Most Out of Google Shopping as a B2B E-Commerce Vendor

KoMarketing Associates

According to a 2013 post on Search Engine Land , advertisers should be actively managing their shopping campaigns, which includes creating the most unique product photo (to differentiate it from competitors’), making sure they are competitively priced, and providing unique calls-to-action (i.e., Shopping Campaigns.