Remove customer
Remove 2013 Remove Amazon Remove Comparison Remove Differentiation
article thumbnail

3 trends driving the Second Golden Age of Martech: ecosystems, experts, and (citizen) engineers

chiefmartech

(Citizen) Engineers — in a digital world where every company asymptotically becomes a “software business,” organizations will extend commerical platforms with customized customer experience apps and business process logic, many via “ citizen developers.” Get acquired. Raise more money. It used to be, yes.