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Beyond the Media Meltdown: Navigating a Brand-Driven Media Future

Content Standard

But here’s the catch: earning that loyalty is harder than ever. The good news is, there are tailwinds at work here: Why are brands uniquely positioned to win audience trust and attention? Be Transparent: Own your expertise while transcending business and product biases.

Media 99
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Leo Suarez, Toshiba’s SVP Marketing & Strategy: Omni-Channel Retailing—A New Paradigm of Product Marketing

Crimson Marketing

They compete with endless aisles and endless comparisons of products and prices online. Leo details some of the technical challenges that retailers must overcome in order to embrace this product marketing opportunity. Before joining Toshiba Global Commerce Solutions in 2012, Leo worked for IBM for nearly 33 years.

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Inside SAP’s Customer Loyalty program

Integrated B2B

In her role as Customer Experience Director for enterprise software giant SAP’s Customer Office EMEA, Mette is responsible for a customer loyalty program that leaves most other programs far behind in terms of maturity and sophistication. There is a shift from moments to journeys and loyalty matters more than ever.

Loyalty 40
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78 Customer Engagement Statistics

Zoominfo

No matter how big your company is, the industry you work in, or the products you sell, customer engagement is vital to the growth of your business. Engagement is driven by price ( 81% ), quality ( 80% ) and convenience ( 55% ), loyalty is about likability ( 86% ) and trust ( 83% ) ( source ). Customer Engagement Challenges.

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4 Psychological Ideas for Creating a Stellar Content Strategy

Convince & Convert

When you believe a brand offers a great product line, you automatically expect them to be similarly competent in all their other pursuits. For example, if you believe L’Oreal offers amazing skin care products, you will inevitably expect them to provide equally good makeup, hair care, and other styling products.

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Black Friday discounts: 7 clever ways creators can use discounts to boost sales this season

ConvertKit

Sell more products using discounting today. Offering discounts and coupons on your digital products can be a great way to increase revenue and reward loyal customers. Most discounting advice you’ll find is aimed at brands selling physical products—it’s confusing at best and misleading at worst. A 2012 study led by Dr. Paul J.

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The Good, the Bad and the Ugly: How Bad B2B Website Design Is Holding You Back

BOP Design

By getting to know your target audience you can anticipate their wants and needs—helping you figure out ways to build trust and create positive emotions about your brand. Allowing the user to click through to your product or services offerings with ease, will help them make that big purchase. Design Mistake #3: Too Many Choices.

Design 61