50 Facts about online consumer behavior not to ignore
Biznology
SEPTEMBER 22, 2016
eMarketer ). Forrester ). Forrester ). Consumers are 2 times more likely to share their bad customer service experiences than they are to talk about positive experiences. ( 2012 Global Customer Service Barometer ). (Social Media Examiner). Greenfield Online ). GE Capitol). Global Web Index ). American adults spend 5.5
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