Adobe Buys B2C Marketing Automation Leader Neolane: One Gap Filled, But Where's CRM?
Customer Experience Matrix
JUNE 27, 2013
Neolane is more of a mid-tier solution than an enterprise product, which may be a slight mismatch with Adobe. It still doesn’t put Adobe on equal footing with Oracle , Salesforce, SAP or Microsoft , since they all have major CRM platforms which Adobe does not. CRM-plus-marketing automation (Oracle, Salesforce, SAP, Microsoft).
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