The New Customer Journey: How Live Video Is Transforming the Travel Industry
Contently
AUGUST 17, 2020
Stephen Oddo launched the tour company Walks in 2010. As part of a pre-launch test, Oddo and his co-founder signed up for Second Life, an online virtual world, and digitally traveled to famous landmarks and monuments in Italy. They stood in front of tourist destinations and gave tour guide spiels. This time, however, the virtual was forced.
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