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2010 Will Bring New Features to Demand Generation Systems

Customer Experience Matrix

Summary: the demand generation market will continue to grow in 2010, and it may attract some new, big competitors from outside the industry. What will 2010 bring? I do expect vendors to converge on more standard social media features. Tags: 2010 predictions demand generation marketing automation b2b marketing.

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Marketing Automation System Trends: What We Found in the Raab Guide

Customer Experience Matrix

Summary: Social media and access for sales people were the two big trends among demand generation vendors last year. Social media. At least three vendors (Eloqua, Marketo and Silverpop) introduced new features aimed at improving marketers’ ability to use social media. Here’s a quick look at what I found.

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HUGS2011 – Founders Recap Remarkable Year, Share Big Vision

MLT Creative

Tripled investment in research and development (as promised at HUG 2010). Social media integration. Enriched customer info from Hoovers and Jigsaw. Enriched customer info from Hoovers and Jigsaw. More robust email functionality, including quantity of contacts and segmentation. A personalization engine.

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Social CRM: The Latest Evolution for Managing Customer Relationships

Adobe Experience Cloud Blog

Now, as the CRM evolution continues, the notion of social CRM has empowered organizations – especially sales adn support departments within these organizations – to connect with customers and prospects on an even greater level. Accessing sites like Demandbase, LinkedIn and Jigsaw from the tools already in use.

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The 6th Annual MarketingSherpa B2B Marketing Summit in San Francisco

Adobe Experience Cloud Blog

Update my buyer personas and use these personas to ‘talk’ to my prospects and customers on my website, in my emails, and in social media. See if I can use creative emails and offers to ‘Wake the Dead’ including the use of free offers to encourage response . If you couldn’t attend, there is another summit in Boston on October 5 and 6.

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B2B Lead Generation Blog: On building targeted lists for B2B Lead Generation Programs

markempa

Other sources of names or lists: Trade associations Trade shows Trade conferences Standard Rate and Data Service ( SRDS ) Public libraries like HillSearch.org New social networking tools or community based contact information sharing tools such as Spoke , LinkedIn and Jigsaw.

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Lessons for Sales and Marketing from Cloudforce San Jose

Adobe Experience Cloud Blog

As expected, the day kicked off with a discussion about Chatter, Salesforce’s approach to enterprise social networking. Marc Benioff, Chairman & CEO of Salesforce.com, set the stage with a video explaining how the world now majorly communicates using social media. The Internet took 4 years.