5 Benefits of Omnichannel Customer Support
Televerde
JULY 20, 2021
Before you know it, an hour of your day is spent trying to get answers about a problem you could have solved on your own with better information. Between 2010 and 2020, the number of companies offering omnichannel customer service increased by 300 percent. You call customer service and there’s a “longer than usual” wait time.
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