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Chart Your Professional Course With the New Service Career Path

Salesforce Marketing Cloud

Skill building is critical for career advancement – and it’s important to know which skills to prioritize, based on your chosen customer service career path. This is critical, as 55% of service professionals say they need better training to do their jobs well, according to Salesforce’s State of Service report.

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Top medical communications companies: Choosing the best for events

SpotMe Blog

On the hunt for the top medical communications companies to help you run better life science events? So, when it comes to medical communications companies, you’ll want to select the best so you can run events that help you achieve your business goals. What is a medical / healthcare communications company?

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2010 – Welcome to the Age of Customer Service

Buzz Marketing for Technology

Combining two of the most customer focused organizations I am aware of on the web and making one of the most powerful customer centric companies out there. Every business must recognize that customer service is now their primary business. 10 BtoB Marketers Predictions for 2010 Around this time last year I wrote about some Predictions.

Service 100
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Has Corporate America Reached A Diversity Tipping Point?

Zoominfo

Initially, companies’ contributions typically include donations, relevant posts on social media, and educational events for employees — all things that can, indeed, help the cause. Since 2010, there has been exponential growth in one essential area: hiring. of Fortune 500 companies have a Diversity Executive as of Q1 in 2020.

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7 Best Go-to-Market Strategies for EdTech Companies

SalesIntel

also features the most total venture capital funding for edtech companies with $8.3 That’s more than 40 times the amount they invested in 2010 (Source: Mckinsey ). Here are some statistics related to edtech marketing: According to GlobalData estimates , the EdTech industry will grow from US$183.4 billion in 2021 to US$410.2

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Sometimes the Best Customer Service Innovation Means Flipping the Script

Salesforce Marketing Cloud

But all of that was secondary to the real focus — the store design revolved around creating an entirely new, innovative customer service experience. Let’s do free services on all Apple products we sell. Apple’s innovative customer service experience helped build loyalty. Let’s do free classes.

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Social Media Marketing Strategies for 2010

Webbiquity

Marketing Sherpa last week released its 2010 Social Media Marketing Benchmark report. Among the key findings from the report: Despite the lingering economic malaise, companies across virtually all industries plan to increase budgets for social media marketing in 2010.