The New Customer Journey: How Live Video Is Transforming the Travel Industry
Contently
AUGUST 17, 2020
Stephen Oddo launched the tour company Walks in 2010. Like many businesses in the tourism and hospitality industry, Walks is turning to live video to remain open, stay connected with customers, and keep as many employees and contractors paid as possible. People have more live video options than ever as they quarantine at home.
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