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Highlights from the 2010 Dreamforce Keynote: The Cloud Computing Event of the Year

Adobe Experience Cloud Blog

Marc Benioff, in all his grandeur, hit the stage loud and proud sharing the success over the past year ranging from improvements to the service cloud to the mass adoption of Chatter to the acquisition of Jigsaw. Jigsaw- Data Cloud. 500 people have signed up for Jigsaw since the acquisition. Force.com Platform. And the big news?

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Social CRM: The Latest Evolution for Managing Customer Relationships

Adobe Experience Cloud Blog

Accessing sites like Demandbase, LinkedIn and Jigsaw from the tools already in use. With a predicted 34% compound annual growth rate of social media spending through 2014 according to data from Forrester, our prediction for 2010 is the growth of social CRM will be strong.

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Lessons for Sales and Marketing from Cloudforce San Jose

Adobe Experience Cloud Blog

Marketers can see why leads, originally thought to be the best, didn’t turn into opportunities. Jigsaw is not just about mass quantity of emails – it’s about accurate data. To set the scene, let’s review some of the statisticss Jigsaw provided: 70% of your leads/contacts need updating. 90% of lead/contact data is incomplete.

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5 things you need to know from Dreamforce 2010

Adobe Experience Cloud Blog

Today thousands of marketers, sales reps, developers, admins, consultants, and more are returning back to the office after an amazing and full week at Dreamforce 2010. Jigsaw is salesforce’s attempt to help us with these issues. For me, this means sharing with my organization information on the following 5 key areas.