Building Loyalty Evolves with Data, Smartphones, and Personalization
Zoominfo
SEPTEMBER 10, 2020
Figure 1 : Various loyalty-related job titles have risen steadily at companies since 2010. The Internet Changes Loyalty Approaches (1995–2010). Sellers created new ways to track customer loyalty that became more influenced by the behaviors of online purchasers. Source: ZoomInfo. Source: ZoomInfo.
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