Building Loyalty Evolves with Data, Smartphones, and Personalization
Zoominfo
SEPTEMBER 10, 2020
Figure 1 : Various loyalty-related job titles have risen steadily at companies since 2010. The Internet Changes Loyalty Approaches (1995–2010). As of 2019, Americans check their mobile phones once every 10 minutes on average, according to research sponsored by Asurion. Personalization Underscores Go-To-Market Initiatives.
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