Constant Contact Adds Social CRM: Should Marketing Automation Vendors Be Worried?
Customer Experience Matrix
FEBRUARY 17, 2011
This is a major expansion for Constant Contact, placing it more squarely into competition with CRM and marketing automation vendors. As a point of reference, Constant Contact says it is used by more than 400,000 organizations, compared with maybe 10,000 for all marketing automation systems combined.
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