A Year’s Worth of Acquisitions in the CX Space in 7 Days: Pt. I – Salesforce + Slack
Aberdeen
DECEMBER 7, 2020
With such abrupt changes impacting businesses around the world, merger and acquisition (M&A) activities have naturally come to a near full stop — until recently. Following Twilio’s acquisition of Segment in October , this week marked several significant acquisitions in the CX space. Enter Slack. But, there’s more to it.
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